All purchases made on are final sale. Exchanges or replacements are provided for the following; the delivery of faulty or damaged goods, and orders with missing merchandise. All order discrepancy claims must be submitted via email at or via instagram direct message @shopbglittz. Claims must be submitted within 2 business days of delivery, and include images of the items in question (*item description for missing merchandise), order number, and tracking number.

DISCLAIMER: WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES! Due to the delicate and handmade nature of merchandise, we do not in any circumstance claim responsibility for damages made to merchandise in result of user error; including damages made due to activities and/or environments when wearing our merchandise.